Reduce operational costs and improve customer satisfaction with intelligent AI solutions that handle queries 24/7.
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Use machine learning and NLP to create virtual assistants that provide instant, accurate answers to customer queries across various channels.
Automate the ticket creation process and route them to the right departments or agents for faster resolution, reducing human intervention.
Anticipate customer needs by analyzing past interactions and initiating support before the customer even asks.
Leverage AI to handle customer queries, reduce response time, and improve operational efficiency.
uptime for banking platforms
conversion with personalized AI recommendations
engagement with dynamic ad targeting
patient wait times with AI scheduling
manuall payroll errors with automated processing
learner engagement via adaptive content delivery
check-in time with mobile-first experiences
quote-to-policy conversions with instant underwriting
memeber retention with personalized rewards
delivery delays through AI-powered routing
battery life predictions with real-time monitoring
lead generation via AI0driven property recommendations
delivery times with optimized order routing
2x faster with smart scheduling, real-time tracking, and optimized routing
Increased operational efficiency
24/7 customer support availability
Cost-effective solution for high-volume support
Seamless integration with existing enterprise software
A boutique, pure-play, independent Testing and DevOps company, we are relentless in the pursuit of your solution’s quality and act as an extension of your team, business culture, language, and time zone. Our team keeps on-going communication with you to ensure success.
Cost-effective round-the-clock set-up with full flexibility to scale up-down based on your business needs. Allowing you to outperform your competition with a more experienced yet agile team.
Knowledge of innovative tools and technologies with strong culture to promote automation makes us technology agnostic removing barriers of technology restrictions and constant automation ecosystem making us a modern optimized set-up for our clients.
AI chatbots provide instant responses, reducing customer wait time and enhancing satisfaction.
AI solutions ensure consistent, accurate, and personalized interactions across all customer touchpoints.
Automated ticketing systems ensure correct routing to the appropriate departments, improving response efficiency.
AI-powered solutions are built with data security and compliance in mind, ensuring adherence to industry standards.
Learn how AI-powered automation is transforming customer service in Indian enterprises.
Let AI handle your customer support while you focus on scaling your business.
Vervali was commissioned to audit, identify and remedy over 2,000 URLs across all client platforms and solutions in accordance to the WCAG 2.0 guidelines with the objective to achieve AA Level of the 508 certifications.
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The offer loading and IP whitelisting was a process that was managed internally by our client. When they struggled to manage the increased volume, they reached out to us for help with manual data entry. Vervali analyzed the entire manual process and produced an automation plan and framework.
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To sustain an intensely competitive landscape of frequent flyers and loyalty programs our client was making every effort to engage & retain its customers by introducing increased benefits and new products. However, the introduction of these new changes without proper testing made their website more vulnerable and multiple defects.
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With the increasing customer base, our client was enjoying great traffic and demand for their software. However, to sustain this increased growth, our client knew that they had to constantly upgrade their product. While they had introduced software to digitize the employee onboarding process. However, there were still many manual processes still in play. Our client needed a strategic partner, who can act as an extension of their team and help them digitize the manual processes.
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15+
years of
Industry Experience
250+
Experts
Onboard
ISTQB-
Certified
Test Engineers
India – Mumbai
+91 7219-22-5262
Email ID
[email protected]From flawless code to flawless quality - we design, develop, and test digital solutions that deliver real results.
